liz_marcs: Jeff and Annie in Trobed's bathroom during Remedial Chaos Theory (Gunn_Bitch_Please)
liz_marcs ([personal profile] liz_marcs) wrote2007-06-21 08:22 am

Oh, for Heaven's Sake...

Dear 6A/LJ,

When I said I wanted clarification of your policies, this was not what I meant.

I meant clarification, not "the ToS hasn't really changed" followed by a bunch of vague statements that still doesn't actually say anything and still doesn't clarify what is and is not acceptable on LJ.

In case you're wondering, the issue is all about how you are interpreting the ToS. Since we can't read minds, we need you to tell us point blank. Which you're not.

And no, we're not whining. This is what happens when your user base has stopped trusting you. We're looking for loopholes where you could conceivably screw us over. This is about protecting ourselves, which obviously clashes with your need to protect your interests.

Really, the comments to the post say it better than I can at this point.

Look, answers in blunt English would be good here. Even if they're answers I don't like, something more than these vague statements and transparency that's about as transparent as mud is not an answer.

*throws up hands*

So much for that clarification...
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[identity profile] alicettlg.livejournal.com 2007-06-21 03:08 pm (UTC)(link)
Here it is:

Barak says here:
http://news.livejournal.com/99159.html
Both in the instructions for profiles and in other places on the site we make it clear that interests listed should be evaluated within the context of “I like x”, “I’m in favor of x” or “I support x”.

And Burr86 says:
http://community.livejournal.com/lj_biz/240884.html
To be clear: listing an illegal activity in your interests list isn't a violation of the Terms of Service in isolation, and we won't equate individual interests with activities you support or advocate.

These two statements directly contradict each other. I've posted a comment on Burr86's LJ Biz post asking for an answer, which is it?

[identity profile] tinylegacies.livejournal.com 2007-06-21 03:33 pm (UTC)(link)
I think that was a misunderstanding on Barak's part, to be honest. Burr86 has been around for a long time and he seemed to indicate that interests = like was never actually the case.
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[identity profile] alicettlg.livejournal.com 2007-06-21 05:48 pm (UTC)(link)
However, Barak is the CEO of 6A, he's the top guy and if he decides that interests = like, then that's how it is and it's how LJ abuse will have to interpret it, regardless of what Burr86 or anyone else at LJ might think or want to do.

Also, they blame the strikethrough primarily on miscommunication - that's still an ongoing problem, apparently. They have got to get on the same page with the same definitions of terms and give us plain answers. So far I haven't seen many. :(

[identity profile] liz-marcs.livejournal.com 2007-06-21 10:32 pm (UTC)(link)
Somebody needs to write up a guidance document that spells all the definitions and rules. Then they should get everyone to sign off on it.

By and large, I'm not in love with extra paperwork, but sometimes you just gotta do it so that everyone is talking about the same thing.

And I still want a list of things that 6A is "unwilling" to host, because no matter how you slice it, it's not a legal term.

[identity profile] imaginarycircus.livejournal.com 2007-06-21 04:28 pm (UTC)(link)
In the comments to the news post Liz linked to in this post Barak says that the interests will have to be evaluated if someone reports someone for having an illegal interest. It is terribly confusing. In a separate comment he says that only journals and profiles that advocate or encourage hate crimes, rape, and child abuse will be cut -- if they are reported.

Uh...

[identity profile] first-spike.livejournal.com 2007-06-21 05:08 pm (UTC)(link)
To my mind, there's no contradiction, because the actors in the two clauses are different: in the first one, it's "you", ie, the person writing the profile; in the second, it's "we", as in, LiveJournal staff.

Barak isn't saying anything new; he's pointing to something that's been on the edit-profile page as long as I recall. If he's at fault, it's for using the passive voice instead of saying, "when you list your interests, you should do so as if you're saying, 'I like x' or 'I'm in favour of x'...". Burr86 and Barak (in his latest post) both say how LJ will interpret that list when push comes to shove.

It may seem inconsistent, but actually, it's a rehash of a system design principle: be generous in what you accept, and conservative in what you send. That's conservative in a non-political sense, by the way: in engineering terms, it means stick to the published standard and avoid options, extensions, and other non-standard usage. It might be a "geek thing", but actually, it works pretty well in human interactions, too.

The problem in the LJ context is that people tend to list X as an interest when they mean "the use of X in literature to evoke a reaction" or "society's views on X", perhaps because that's the shorthand in their community of interest. Somewhat flippant example: I might list "rape" as an interest; LJ's reminder might prompt me to say "growing rape" or "canola" instead. In any event, when the Jihad on Innocence comes knocking, LJ will (say burr86 and barak) consider my profile as a whole, including my bio (farmer) and other interests (wheat, oats, manure), in order to decide whether there's a case to answer. Stupid example, but enough to show how both clauses have a role and they are not inconsistent.

[identity profile] blade-girl.livejournal.com 2007-06-21 05:19 pm (UTC)(link)
That is a distinction so fine as to be nearly microscopic. And in an environment where many users don't even speak English, it's unacceptably unclear.

If they meant to instruct us to use the interests as a list of things that we like or support, they should damned well have stated that outright. Given the stakes, there is no excuse for not making their expectations crystal clear.

[identity profile] liz-marcs.livejournal.com 2007-06-21 10:36 pm (UTC)(link)
If nothing else, they really do need a list of "terms" in the ToS where everything is spelled out, even if it's spelled out in legalese.

The thing is, Barak's posts are notoriously imprecise, which leads all of us to fanwank that he means X-Y even though he said X. Given the recent problems, people want him to either say X and precisely define what he means by X, or to say that he really means X-Y and define what he means by X-Y.

Now I an understand the reluctance to paint themselves in a corner, but people need at least a baseline to work with...which we don't have.