Right! No, I'm with you on that. They think we're going to fuel their money-making venture, and there's really no other way to say it, because there's zero in it for us, and quite frankly, a lot to lose if litigation takes place.

Yes, they've been total asshats in responding to people. It's interesting, actually. They're having what are typically stereotyped as women's hysterical responses, while the women are asking all the very reasonable, rationally wary questions. As I said to invisionary below, I get the sense that they're thinking, "Can't you see all that we're doing for you?" In my reading, that they are ending that question in their heads with you annoying bitches is implied.