I got my computer back...only to discover that it's still not working right.

That means back into the shop.

Let's just say that I'm going to impress on the store manager very, very hard that if they don't fix it right this time, I'm triggering my service contract and they will have to give me a brand, spakin' new tower.

I will do this by adding the words "If you do not adhere to the terms of my contract, I will be calling corporate on your ass, followed closely by a call to the State Attorney General's Office. You get one more shot before I do this. Understand?"

First they keep my computer for a week. Then they don't even fix it right.

*feels slow burn*