six apart speaks to us News Updates 2007-05-31 Well we really screwed this one up…
For reasons we are still trying to figure out what was supposed to be a well planned attempt to clean up a few journals that were violating LiveJournal's policies that protect minors turned into a total mess. I can only say I’m sorry, explain what we did wrong and what we are doing to correct these problems and explain what we were trying to do but messed up so completely. What we did wrong; 1) Over the last couple of days we have suspended (not deleted) about 500 journals out of many millions on LJ. 2) It is now clear that in an unfortunate number of cases these journals were suspended for easily correctable problems in their profiles that would then allow them to be reinstated and that this was not communicated to the journal or community owners at all. 3) Further, because of miscommunication these journals were taken down before review could be completed to avoid mistakes. How we are fixing it. 1) Over the next few hours we will review the journals that were taken down and wherever appropriate we will restore these journals or communities before 12 noon PDT. Sorry it will take that long but we do not want to reinstate true and clear violators of community policy. 2) In some cases Journals that were restored will be asked to clarify their profiles to avoid the appearance that they are soliciting or encouraging illegal activities. 3) Journals that we do not restore will be journals that we are fairly sure are actually intended to encourage activities that put minors at risk but we will review them if requested by their owner to be certain that we did not make a mistake. 4) In cases that we ask owners to clarify their profiles and they fail to do so within 7 days we will suspend their journals again. So what were we trying to do when we messed up so badly? As most of you know, LJ has a zero tolerance policy toward content that supports child abuse, pedophilia, or sexual violence. In implementation of this zero tolerance policy there were two issues that made it hard to apply these policies consistently;
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News Updates
2007-05-31
Well we really screwed this one up…
For reasons we are still trying to figure out what was supposed to be a well planned attempt to clean up a few journals that were violating LiveJournal's policies that protect minors turned into a total mess. I can only say I’m sorry, explain what we did wrong and what we are doing to correct these problems and explain what we were trying to do but messed up so completely.
What we did wrong;
1) Over the last couple of days we have suspended (not deleted) about 500 journals out of many millions on LJ.
2) It is now clear that in an unfortunate number of cases these journals were suspended for easily correctable problems in their profiles that would then allow them to be reinstated and that this was not communicated to the journal or community owners at all.
3) Further, because of miscommunication these journals were taken down before review could be completed to avoid mistakes.
How we are fixing it.
1) Over the next few hours we will review the journals that were taken down and wherever appropriate we will restore these journals or communities before 12 noon PDT. Sorry it will take that long but we do not want to reinstate true and clear violators of community policy.
2) In some cases Journals that were restored will be asked to clarify their profiles to avoid the appearance that they are soliciting or encouraging illegal activities.
3) Journals that we do not restore will be journals that we are fairly sure are actually intended to encourage activities that put minors at risk but we will review them if requested by their owner to be certain that we did not make a mistake.
4) In cases that we ask owners to clarify their profiles and they fail to do so within 7 days we will suspend their journals again.
So what were we trying to do when we messed up so badly?
As most of you know, LJ has a zero tolerance policy toward content that supports child abuse, pedophilia, or sexual violence. In implementation of this zero tolerance policy there were two issues that made it hard to apply these policies consistently;