I just had the most awesome chat over-the-phone with one of the IT Guys:

Me: Ummm, you know that program you pushed to my computer via the [Jolly Green Giant's] network? It did not install.

Donnie the IT Guy: *sigh* Yes. I see. Did you...

Me: Yes! Yes! I did turn it off and on again before I called you!

Donnie the IT Guy: *pause* You've seen the IT Crowd?

Me: How I answer that depends on whether you're a Roy or a Moss...


This led to the Best. Ever. Service. From. IT. Evar!

Sometimes it just pays to have Netflix Streaming. Just sayin'...